IT operations & systems engineer and former Director of IT. Franchise technology, B2B wholesale e-commerce, B2C brick-and-mortar e-commerce, agile product management, Microsoft cloud environments, data and BI modernization, and cross-functional transformation.
Support people. Remove technological obstacles so their day-to-day is more fulfilling. Create brand ambassadors by making work less stressful and home lives better. Technology should serve people, not the other way around.
Enterprise dashboards, AI-powered tools, open-source agents, desktop applications, and accessible websites for local businesses. The grove doesn't just tend itself. It grows new trails.
Two Lenses
Field Deployment Engineers
I do not hand off to an ops team. I am the ops team. Discovery with non-technical operators, scoping against real constraints, rollout at franchise scale, and the CI/CD + security posture to keep it stable. Every system I build has been used by real people in real locations.
AI Product Managers
The interesting problem is not the model. It is the system around it. Planner agents, specialist sub-agents, human-in-the-loop approval gates, evaluation harnesses, cost-per-outcome decisions. I build the oversight layer, not just the feature.
Either way, the proof is the same. See the case studies.
The best systems create flow, visibility, accountability, and trust. My work is about helping teams move through complexity with confidence.
Remove what blocks people from doing their best work. Noise, friction, dead processes.
Connect tools, data, and teams so handoffs feel seamless and light reaches every layer.
Document, train, and make the way forward visible. So others can walk it without a guide.
Design for resilience. Every system supports the next, and the grove holds through every storm.
Not a tool dump. Grouped the way the systems are actually built. Every skill here has shipped real work, from multi-tenant platforms to open-source releases.
Hey there! Tyler is currently looking for his next opportunity. Ask me about his background, skills, projects, or how to reach him directly.
hello@tylergranlund.com — for roles, questions, or just to say hi